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Implementing Enterprise SSO Integration for a Healthcare Platform

DBB Software delivered a secure SAML 2.0 single sign-on integration for Doctify in under one month, enabling seamless authentication for enterprise clients with a multi-tenant architecture that allows new SSO providers to be onboarded in hours.

Industry

Healthcare & Biotech

Service

Web Development

Team

2 Backend Engineers, 1 Frontend Engineer, 1 QA Engineer, 1 Project Manager

Project State

October 2018 - Ongoing

Country

UK

United Kingdom

Doctify Case Study
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About the Client

Doctify, a UK-based healthcare technology company, operates a global platform that enables patients to review and rate healthcare providers while accessing reliable information to make informed care decisions. With a presence in markets like London, Germany, Austria, Australia, Dubai, and Ireland, Doctify aims to improve transparency and trust in healthcare through patient feedback and data-driven insights.

The Client's Initial Request

Doctify partnered with DBB Software to implement enterprise-grade single sign-on capabilities after a major integration client required SSO authentication to meet their security standards and provide seamless access for their users:

Enterprise SSO Authentication

Implement SAML 2.0 integration to enable users from enterprise clients to authenticate using their existing identity provider.

01

Automatic User Provisioning

Create user accounts automatically upon first login without requiring manual registration or data entry.

02

Enhanced Security Controls

Ensure user data protection and prevent session hijacking when users switch between booking profiles.

03

Rapid Deployment

Deliver the integration within a tight deadline to meet the enterprise client's onboarding timeline.

04

Solutions We Delivered

DBB Software delivered a complete enterprise SSO solution in under one month, implementing secure authentication flows and designing a multi-tenant architecture for future scalability:

SAML 2.0 Authentication with OneLogin

Implemented full SAML 2.0 integration for authentication via OneLogin, including automatic mapping of user attributes from the identity provider.

Just-In-Time User Provisioning

Built a JIT (Just-In-Time) Provisioning mechanism that automatically creates user accounts in Doctify upon first login.

Security-First Session Management

Developed custom session management logic that forcibly terminates old sessions when users switch between booking profiles.

Environment-Agnostic SSO Switcher

Created a tool for seamless switching between test and production OneLogin environments, enabling complete QA testing without accessing the client's live data.

Results Achieved

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Delivered in Under 1 Month

The mobile apps enable healthcare professionals to easily manage their online presence, increasing engagement with Doctify's network features and review responses.

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Multi-Tenant SSO Architecture

The patient app with kiosk mode support allows healthcare facilities to collect verified reviews on-site, making it easier for patients to share feedback.

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Enterprise Security Compliance

Automated deployment pipelines for the Expo-based app enable rapid updates and new feature releases without manual intervention.

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