Patient Review and Provider Mobile Apps for Doctify
DBB Software built and maintains Doctify's React Native patient review app and Doctify Connect, an Expo app that displays the existing provider dashboard through a WebView. Both support iOS and Android, with app store releases taking under 1 working day.
Industry
Healthcare & Biotech
Service
Mobile App Development
Team
1 Mobile Developer, 1 QA Engineer
Project State
October 2019 - Ongoing
Country
United Kingdom
About the Client
Doctify, a UK-based healthcare technology company, operates a global platform that enables patients to review and rate healthcare providers while accessing reliable information to make informed care decisions. With a presence in markets like London, Germany, Austria, Australia, Dubai, and Ireland, Doctify aims to improve transparency and trust in healthcare through patient feedback and data-driven insights.
The Client's Initial Request
Doctify engaged DBB Software to build and maintain mobile apps for patients and for the specialists and practices that use its provider dashboard.
Patient Review App
A mobile app for patients to submit reviews of their care, in a clinic or afterward.
01
Mobile Access to Provider Dashboard
Mobile access for specialists and practices to the features they use in the web dashboard.
02
iOS and Android Support
Both platforms, with the same functionality.
03
Web Platform Compatibility
Apps that keep pace with features released on the web platform.
04
Solutions We Delivered
DBB Software developed and maintains two distinct mobile applications, each serving a different user group within Doctify's healthcare ecosystem:
React Native Patient Review App
We built the patient review app in React Native and released it in 2019.
Patients can scan a QR code to open a review.
Patients review on a clinic's tablet or on their own phone after clinic staff message them.
Kiosk mode is available for tablets in healthcare facilities, and some users still use it.
The app supports push notifications and an edge-to-edge layout.
Provider App with Expo and WebView
We built Doctify Connect as an Expo app that wraps the provider web dashboard in a WebView, and released it in 2026.
Rebuilding the dashboard natively would have taken months. The wrapper carried over all of its functionality, developed over many years.
The app contains no feature logic of its own. Every feature lives in the web application.
Custom web-to-app messaging handles navigation, dynamic headers and menu interactions.
File sharing and downloads support forms, and location services support regional features.
Provider Notifications and Sign-In
Connect's native side handles push notifications and Google and Apple sign-in.
Push notifications mirror the dashboard's web notifications: patient reviews, peer recommendations, connection requests and appointment bookings.
Sign-in works with email, Google or Apple. We added Google and Apple sign-in to the dashboard and Connect in June 2026.
App Store Releases
We publish updates for both apps to the app stores, with Connect built and deployed through Expo EAS. Publishing a release takes a few minutes. Each store's review and approval brings the total time to under 1 working day.
App Maintenance and API Updates
The team updates both apps as new features ship on the web platform.
We migrated the Review app to a new API architecture.
The Review app is being updated to current development practices and security requirements.
Results Achieved
3 provider sign-in options
Connect supports email, Google and Apple sign-in.
Reviews on tablets and phones
Patients can open reviews using QR codes or submit them through clinic tablets and their own phones.
App store releases in under 1 day
Publishing takes a few minutes, with App Store review and approval bringing the total to under 1 working day.
Cross-platform provider dashboard
Doctify Connect provides access to the existing web dashboard on iOS and Android through Expo and WebView.
Bring Your Healthcare Platform to Mobile
DBB Software builds and maintains mobile apps for healthcare platforms, including apps that wrap an existing web dashboard.
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"Most of our work starts with a 30-minute call where someone describes a product they're trying to ship and one part of the engineering picture they can't get around.
If that's where you are, let's set one up; I'll tell you straight whether we're the right fit.”
Mina Morkos
Business Development Manager
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