Developing Mobile Apps for Patients and Healthcare Providers
DBB Software built two mobile apps for a healthcare review platform: one for patients to submit reviews, another for providers to manage their online presence.
Industry
Healthcare & Biotech
Service
Mobile App Development
Team
1 Mobile Developer, 1 QA Engineer
Project State
October 2018 - Ongoing
Country
United Kingdom
About the Client
Doctify, a UK-based healthcare technology company, operates a global platform that enables patients to review and rate healthcare providers while accessing reliable information to make informed care decisions. With a presence in markets like London, Germany, Austria, Australia, Dubai, and Ireland, Doctify aims to improve transparency and trust in healthcare through patient feedback and data-driven insights.
The Client's Initial Request
Doctify partnered with DBB Software to extend their platform beyond web, making the healthcare review experience more accessible for patients and more engaging for healthcare professionals:
Patient Review App
Create a mobile application that allows patients to easily submit verified reviews of their healthcare experiences.
01
Provider Engagement App
Develop a mobile solution for healthcare professionals to manage their online presence, respond to reviews, and engage with network features.
02
Cross-Platform Support
Deliver apps for both iOS and Android with consistent functionality and modern design.
03
Ongoing Feature Development
Continuously improve the apps with new features aligned to the evolving web platform.
04
Solutions We Delivered
DBB Software developed and maintains two distinct mobile applications, each serving a different user group within Doctify's healthcare ecosystem:
Patient Review Application
Built a React Native application enabling patients to submit verified reviews of their healthcare experiences. Implemented push notifications, QR code scanning for easy review submission, and a kiosk mode for use in healthcare facilities. Delivered a modern edge-to-edge design providing a seamless user experience across devices.
Healthcare Provider Application
Developed a mobile dashboard application using Expo, giving healthcare professionals access to their Doctify profile on the go. Implemented custom web-to-app messaging for navigation, dynamic headers, and menu interactions. Integrated file sharing and downloading for forms, location-based services for regional features, and automated deployment through Expo EAS.
Continuous Platform Integration
Both apps are continuously updated to align with new features developed for the web platform, ensuring a consistent experience across all channels. The team migrated the Review app to a new API architecture, improving performance and maintainability.
Results Achieved
Increased Provider Engagement
The mobile apps enable healthcare professionals to easily manage their online presence, increasing engagement with Doctify's network features and review responses.
Streamlined Review Collection
The patient app with kiosk mode support allows healthcare facilities to collect verified reviews on-site, making it easier for patients to share feedback.
Faster Release Cycles
Automated deployment pipelines for the Expo-based app enable rapid updates and new feature releases without manual intervention.
Unified Multi-Platform Experience
Both iOS and Android users receive consistent functionality and design, extending Doctify's web platform experience to mobile seamlessly.
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