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Custom AI Agent Development Services

DBB Software is an AI agent development company that builds single, autonomous AI agents that reason, use your tools, and complete real work in production. A custom agent plans its own steps, acts through your systems with scoped permissions, and ships as code you own.

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5.0

33 Reviews

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& 30 more

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Agent Development Services We Deliver

AI Capabilities We Build Into Your Agents

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Autonomous Reasoning & Planning

The agent breaks a goal into steps, decides the next action, and replans when a step fails.

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Agentic Tool Actions

Beyond answering, the agent takes real actions in your systems (create a record, trigger a job, send an update) through authenticated tool calls.

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Multi-Step Task Completion

It carries a task end-to-end (look up, decide, act, confirm) across several tools in one run.

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Smart Escalation to a Human

When confidence is low or the action is high-stakes, the agent hands off to a person with the full context attached.

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Right-Model Routing

It sends simple steps to a cheaper model and hard reasoning to a frontier model, the way we route across Gemini, Claude, and GPT in our own agent, to keep costs predictable.

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Natural-Language Understanding

It reads intent across typos, phrasing, and multi-turn conversations, so users can talk to it in plain language.

AI Agent Projects We've Delivered

DBB Software Case Study

Building a Custom AI Chatbot with Deep CMS Integration and MCP Protocol Support

Challenge:

DBB Software needed to convert website traffic into qualified leads, but off-the-shelf chatbots couldn't integrate with its CMS, qualify leads using structured data, or support interoperability with AI agents via MCP.

Solution:

Built a tool-augmented AI chatbot with 16 real-time Storyblok CMS tools.

Implemented the first public MCP server on a company website.

Developed structured BANT lead qualification with GDPR enforcement at the schema level.

Delivered a 9-layer security stack with prompt injection defense and cost controls.

Result:

Production system in 4 weeks with a single developer, 40x cost advantage over SaaS alternatives, and zero-maintenance content sync via real-time CMS integration.

LegalFly Case Study

Building a Scalable Multi-Jurisdiction Legal Scraper System

Challenge:

A tech company needed a reliable, automated system to gather, normalize, and deliver daily legislative updates across multiple countries.

Solution:

Provided a complete Scope Doc with development roadmap.

Redesigned the entire data-collection pipeline using AWS Lambdas, CloudWatch scheduling, and Selenium automation.

Centralized results through a unified API integrating three separate scrapers.

Implemented secure secrets management, structured logging, and full monitoring/alerting.

Delivered an Observability Dashboard and a roadmap for multi-country expansion.

Result:

Delivered a fully automated, stable data pipeline that delivers daily legal updates with minimal manual work, higher reliability, and a scalable foundation for entering new markets.

Renovai Case Study

Developing an AI-Powered Design for an E-Commerce Company

Challenge:

An e-commerce company needed help with developing and implementing an AI-powered design assistant.

Solution:

Added AI-powered CTL.

Implemented a 3D rendering engine for room designs.

Developed a virtual designer questionnaire.

Set up a 360-degree iFrame feature.

Result:

30% revenue growth, 12% increase in average order value, 16% boost in conversion rates, and 2x increase in time spent on site achieved.

Plaace Case Study

Improving a Real Estate Platform with an AI-Powered Assistant

Challenge:

A Norwegian proptech company approached DBB Software to add an AI-powered assistant to its real estate platform.

Solution:

Added AI-generated insights widget.

Integrated a WYSIWYG editor for additional customization.

Optimized frontend using Vercel AI SDK for more responsible user interactions.

Result:

Delivered features to enable improved decision-making with an AI-powered assistant and boosted user engagement via dynamic insights and editable content.

Opal Loupe Case Study

Creating an AI-Powered Talent Acquisition Platform

Challenge:

DBBS helped a startup improve its core product, an applicant tracking system, through new features, complete redesign, and scalable architecture.

Solution:

Implemented a modern front end using React, TypeScript, Next.js, Tailwind CSS, and Radix UI for intuitive UX.

Leveraged LLMs and cloud AI services to improve core functionality with AI.

Built out user management, data import/export, CI/CD pipelines, and automated testing.

Optimized performance and reduced AI-related operational costs.

Result:

Successful MVP launch with positive early-adopter feedback, better control over operational costs, and a robust, scalable architecture for future growth.

Wallfly Case Study

Advancing an AI-Powered Meeting Management Platform

Challenge:

A technology product company wanted to improve and expand the reach of its AI-powered meeting management platform that records government meetings.

Solution:

Developed an admin panel to manage data and migrate workflows.

Implemented a Boolean search engine for document research.

Created scrapers for pages with live broadcasts in different locations.

Migrated the solution to AWS-based PostgreSQL.

Result:

The solution is moving to a dedicated platform, and the team is implementing a dedicated search engine for audio transcriptions.

AI Reputation Report

Designing a Free AI Reputation Report

Challenge:

Clinicians could not see their own online presence, and the platform had nothing to offer a prospect before a sales conversation started.

Solution:

Reads what AI assistants say about a doctor, not only where they rank

Scores five separate dimensions, then ranks what to fix first

Proceeds on public data alone when the identity match is unclear

Caps what each free report may spend on outside services

Result:

5 scored dimensions, 3 degradation paths with defined behavior, and a spend ceiling on every free report.

AI Receptionist With Emergency Escalation

Designing an AI Receptionist With Emergency Escalation

Challenge:

A private practice closes at six and the phone keeps ringing. Every unanswered call is a patient handed to whoever picks up first.

Solution:

Specified emergency escalation as a release gate that has to clear a clinician-signed test set

Scoped a bought voice engine and a built platform integration, in that order

Designed a completed call to land as an appointment request in the dashboard staff already use

Specified a route to a human or voicemail behind every failure

Result:

0 dead ends, 1 clinical sign-off gate, 3 defined call outcomes.

AI Bio Writer

AI Bio Writer Grounded in Confirmed Facts

Challenge:

Most clinicians leave their profile bio blank, and the writing was landing on the platform's own team instead.

Solution:

Specified grounding in facts the clinician confirms first, with a missing field halting generation

Specified sanitization of open-web research before it reaches the model

Removed every path that publishes without the clinician doing it

Specified what happens when the research, the model or the flow itself fails

Result:

0 automatic publishing paths, 4-question intake, 1 adoption bar.

Self-Hosted Patient Chatbot With Server-Enforced Safety

Designing a Self-Hosted Patient Chatbot With Server-Enforced Safety

Challenge:

A healthcare platform had a third-party chat window on its homepage that patients were typing health information into, with no emergency handling.

Solution:

Specified a deterministic emergency gate over the rolling conversation window, ahead of any model call

Specified server-side validation of every answer, inside a two-second first-token budget

Reused the shared tool layer and the enquiry and booking flows already in production

Wrote down every store a conversation touches, so an erasure request completes

Result:

Guardrails owned by the client, patient health data held in-house, a calculable worst-case bill.

Trusted by Industry Leaders

“DBB Software's commitment to delivering outstanding AI and custom software solutions was truly impressive”

Mariam Asatryan Avatar

Mariam Asatryan

COO, Software Engineering Company

“DBB Software delivered the first version in record time. The team continues to work on the website with a sense of ownership and pride in their work.”

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Alex Shyba

CTO, Uniform

"Impressive what they have managed to make in such a small time, also suggesting new ways to implement, or new technologies we should be aware of.”

Peder Søholt avatar

Peder Søholt

CTO & Co-Founder, Plaace

"They are skilled, communicative, and dedicated workers. DBB Software has delivered the project on time and with high quality, exceeding the client's expectations"

Alon Gilady avatar

Alon Gilady

CEO, Renovai

"Their level of engagement and collaboration on each project are impressive. The engagement has reduced call center costs and increased overall consumer growth"

Name withheld under NDA avatar

Name withheld under NDA

Product Manager, DispatchHealth

"There was nothing DBB Software could've done differently. DBB Software successfully completed the project's milestones, including an admin panel and data source for customers."

Adam Aly avatar

Adam Aly

CEO, Longtail

Why Choose Us for AI Agent Development?

100+

Skilled

Professionals

As a custom AI agent development company, we build AI agents around your specific workflows, tools, and permissions. With hands-on agent engineering and delivery workflows that reach production, our team brings your agent from concept to production faster.

AI & Agentic Development Expertise

We bring hands-on experience building MCP-based tool integrations, RAG grounding with bounded autonomy, and agent evaluation and observability.

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Long-Term Partnerships & Support

80% of clients stay 7+ years. Our teams collaborate for 5+ years, ensuring continuity and deep product knowledge across every release.

Quality Assurance & Standards Compliance

Adherence to CMMI and ISO standards for continuous improvement, quality, and process optimization with industry's best practices in mind.

See Your AI Agent Scoped in Seconds

Describe your project and get an instant AI scope preview: proposed architecture, top risks, and milestones, with no calls or emails required.

Generate Your Scope

How We Deliver

From the first conversation to production, DBB combines senior AI engineers, specialized AI agents, and milestone-based delivery to keep scope, progress, and ownership clear.

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Understand the Outcome

We start with your business goal, the people whose work changes, the task you want handled, your systems and data, technical environment, and expected result. We listen first and recommend the right path instead of pushing a predefined package.

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Define the Right Engagement

Depending on your needs, we propose a fixed-scope build of one agent against one job, a first agent proven in production before more are added, or a dedicated team extending agents across departments. You receive a clear delivery plan with scope, milestones, responsibilities, timeline, and budget.

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Design the Solution

Our senior engineers define the architecture, the tools the agent may call and the limits on each, retrieval over your data, integrations, security, and the deployment approach. Because AI is the product here, we also define model strategy, agent workflows, evaluation, human oversight, and fallback logic.

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Build in Milestones

We deliver working functionality in short, visible milestones, proving the agent on real tasks at each one rather than in a demo. Our engineers use specialized AI agents across planning, development, testing, and documentation, while remaining accountable for architecture, code quality, security, and final decisions.

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Validate, Launch, and Evolve

We test task accuracy against an evaluation set, tool-calling behaviour, guardrails, integrations, cost per task, performance, and security before release. After launch, we support deployment, handover, monitoring, and the evaluation loop that keeps the agent reliable.

Mina Morkos: Business Development Manager

Have a repetitive job, a support queue, or a workflow to hand to an agent?

Tell us what you are trying to achieve. We will help you determine the right technical and delivery approach.

Mina Morkos

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Business Development Manager

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"Tell us about your current situation: what you're automating, what tools you're using, and where your teams need smarter workflows.

We'll get back to you within one business day with an honest assessment and, if it's a good fit, an initial cost estimate."

Mina Morkos

Business Development Manager