HEALTHCARE CHATBOT DEVELOPMENT SERVICES
DBB Software creates conversational AI chatbots that help healthcare providers automate communication, streamline patient care, and deliver 24/7 support. Our healthcare chatbot development services combine advanced AI and natural language processing to improve patient interaction, simplify workflows, and integrate seamlessly with EHR and telemedicine platforms.
5.0
20 Reviews
HEALTHCARE CHATBOT DEVELOPMENT CHALLENGES & HOW WE SOLVE THEM
Deliver 24/7 support with AI chatbots that reduce call volumes and speed up responses.
Handle scheduling, reminders, and follow-ups through secure integrations.
Protect every interaction with HIPAA- and GDPR-compliant data handling.
Connect chatbots to EHR, CRM, and telemedicine platforms for seamless workflows.
Use AI-driven personalization to make every interaction more meaningful.
Deploy faster and reduce costs with our proprietary Pre-Built Solutions.
Our Healthcare Chatbot Development Services
Custom Healthcare Chatbot Development
Build AI chatbots tailored to your healthcare workflows, patient needs, and data privacy requirements.
Features & Solutions
Conversational NLP
Build natural, human-like conversations using advanced natural language processing.
Secure Authentication
Protect every session with encrypted login and HIPAA-compliant communication.
Multilingual Flows
Deploy custom conversation paths in any language your patients speak.
DEVELOPING A CROSS-PLATFORM SOLUTION FOR A SMART TEXTILE COMPANY
Challenge:
A Canadian smart textile company required a cross-platform app to complement its smart attires that collect users’ body data and analyze it.
Solution:
Developed a cross-platform app to support smart garments.
Added seamless BLE connectivity between the app and garments.
Implemented complex health indicators analysis.
Developed an algorithm for processing and structuring data into insights.
Result:
Created a feature-rich cross-platform app that analyzes health data gathered by smart garments and provides users with useful insights.
TRUSTED BY INDUSTRY LEADERS
“DBB Software's commitment to delivering outstanding AI and custom software solutions was truly impressive”
Mariam Asatryan
COO, Software Engineering Company
“DBB Software delivered the first version in record time. The team continues to work on the website with a sense of ownership and pride in their work.”
Alex Shyba
CTO, Uniform
"Impressive what they have managed to make in such a small time, also suggesting new ways to implement, or new technologies we should be aware of.”
Peder Søholt
CTO & Co-Founder, Plaace
"They are skilled, communicative, and dedicated workers. DBB Software has delivered the project on time and with high quality, exceeding the client's expectations"
Alon Gilady
CEO, Renovai
"Their level of engagement and collaboration on each project are impressive. The engagement has reduced call center costs and increased overall consumer growth"
Name withheld under NDA
Product Manager, DispatchHealth
"There was nothing DBB Software could've done differently. DBB Software successfully completed the project's milestones, including an admin panel and data source for customers."
Adam Aly
CEO, Longtail
HEALTHCARE CHATBOT PLATFORM AUDIT
Get a detailed review of your existing chatbot or AI platform to identify opportunities for better performance, compliance, and patient engagement.
Evaluate response accuracy, speed, and conversational flow.
Check HIPAA and GDPR compliance for data security.
Assess chatbot integration with EHR, CRM, or telemedicine systems.
Identify automation gaps and UX improvement areas.
HEALTHCARE CHATBOT DEVELOPMENT CONSULTATION
Plan your AI chatbot project with our experts. We’ll help you define goals, choose technologies, and map the full development process.
Define use cases, workflows, and data handling requirements.
Select the right AI technologies and integration methods.
Estimate budget, timeline, and scalability needs.
Receive a detailed roadmap and technical proposal.
AI-Powered Features for Healthcare Chatbots
Natural Language Understanding (NLU)
Enable chatbots to understand medical terminology.
Conversational AI Flows
Provide help with questions, scheduling, and self-care.
Predictive Analytics
Identify patterns in patient data and predict health risks.
Smart Data Extraction
Extract and organize information from EHRs, lab reports, or patient messages.
Multilingual Support
Communicate across global healthcare audiences.
Compliance & Security Monitoring
Protect sensitive data using monitoring, encryption, and audits.
AI Symptom Triage
Assess patient-reported symptoms in real time.
Personalized Health Coaching
Deliver tailored advice, reminders, and disease management plans.
WHY CHOOSE DBB SOFTWARE FOR HEALTHCARE CHATBOT DEVELOPMENT
100+
Skilled
Professionals
We bring together healthcare expertise and advanced AI development to create chatbots that make patient communication faster, smarter, and more human. Our team focuses on real outcomes, like improving care delivery, reducing manual work, and helping providers scale digital operations with confidence.
Long-Term Partnerships & Support
With 80% of clients staying 7+ years and our team collaborating for over 5 years, we ensure dedicated long-term support.
Faster Software Development
We cut development time by 50%, speeding up POC, prototypes, and delivery with pre-built solutions.
Quality Assurance & Standards Compliance
Adherence to CMMI and ISO standards for continuous improvement, quality, and process optimization.
Agile and SCRUM Methodologies
Flexible, transparent, and collaborative project management using Agile and SCRUM methods.
HOW DO YOU WORK WITH US
Step 1
NDA & Discovery Call
We begin by signing an NDA and scheduling a discovery session to understand your goals, target users, and key chatbot use cases. This stage helps us identify where conversational AI can create the most value in patient support, scheduling, or data collection.
Step 2
Chatbot Design & Technical Proposal
Our team creates a detailed plan covering architecture, AI models, integrations, and security measures. You’ll receive a clear proposal with timelines, milestones, and technology recommendations tailored to your healthcare environment.
Step 3
Technology Planning & Team Setup
We choose the most effective AI frameworks, NLP engines, and cloud infrastructure for your project. A dedicated cross-functional team, including AI engineers, developers, and QA specialists, is assigned to ensure seamless delivery.
Step 4
Conversation Flow & Feature Definition
Together, we define chatbot logic, tone, and feature priorities. This may include appointment scheduling, symptom checking, EHR integration, or patient data capture. All is mapped into intuitive conversation flows.
Step 5
Agile Development & AI Training
Using Agile sprints, we build and train your chatbot step by step. Our team continuously tests NLP accuracy and refines responses based on real-world healthcare scenarios to ensure natural, reliable interactions.
Step 6
Testing & Compliance Validation
Every release undergoes rigorous functional, performance, and security testing. We verify that the chatbot meets HIPAA and GDPR standards, protecting sensitive patient data at all times.
Step 7
Deployment & Staff Training
At this stage, your chatbot is deployed into production. We provide team training on chatbot management, monitoring tools, and analytics to help you evaluate performance with confidence.
Step 8
Continuous Support & Optimization
After launch, we stay involved: track performance metrics, retrain AI models, and add new features to keep your chatbot accurate, compliant, and effective as patient needs evolve.
