ENTERPRISE-GRADE AI CHATBOT DEVELOPMENT SERVICES FOR ECOMMERCE OF ANY SCALE
DBB’s specialists build AI chatbots for eCommerce that personalize customer experiences, automate support, and drive conversions. Our custom AI chatbot development services use natural language processing and generative AI to deliver intelligent, 24/7 conversational platforms that scale with your business.
5.0
20 Reviews
ECOMMERCE CHALLENGES AND HOW WE SOLVE THEM WITH CHATBOTS
Our AI Chatbot Development Services for eCommerce
Custom AI Chatbot Development
Build tailored AI chatbots that match your brand voice and automate key customer interactions.
Features & Solutions
Personalize Recommendations
Deliver tailored product suggestions and guide shoppers through purchases.
Handle FAQs Instantly
Resolve common questions and order issues with AI-driven answers.
Transfer to Humans
Switch seamlessly to live agents when complex help is needed.
DEVELOPING AN AI-POWERED DESIGN FOR AN E-COMMERCE COMPANY
Challenge:
An e-commerce company needed help with developing and implementing an AI-powered design assistant.
Solution:
Added AI-powered CTL.
Implemented a 3D rendering engine for room designs.
Developed a virtual designer questionnaire.
Set up a 360-degree iFrame feature.
Result:
30% revenue growth, 12% increase in average order value, 16% boost in conversion rates, and 2x increase in time spent on site achieved.
IMPROVING A REAL ESTATE PLATFORM WITH AN AI-POWERED ASSISTANT
Challenge:
A Norwegian proptech company approached DBB Software to add an AI-powered assistant to its real estate platform.
Solution:
Added AI-generated insights widget.
Integrated a WYSIWYG editor for additional customization.
Optimized frontend using Vercel AI SDK for more responsible user interactions.
Result:
Delivered features to enable improved decision-making with an AI-powered assistant and boosted user engagement via dynamic insights and editable content.
TRUSTED BY INDUSTRY LEADERS
“DBB Software's commitment to delivering outstanding AI and custom software solutions was truly impressive”
Mariam Asatryan
COO, Software Engineering Company
“DBB Software delivered the first version in record time. The team continues to work on the website with a sense of ownership and pride in their work.”
Alex Shyba
CTO, Uniform
"Impressive what they have managed to make in such a small time, also suggesting new ways to implement, or new technologies we should be aware of.”
Peder Søholt
CTO & Co-Founder, Plaace
"They are skilled, communicative, and dedicated workers. DBB Software has delivered the project on time and with high quality, exceeding the client's expectations"
Alon Gilady
CEO, Renovai
"Their level of engagement and collaboration on each project are impressive. The engagement has reduced call center costs and increased overall consumer growth"
Name withheld under NDA
Product Manager, DispatchHealth
"There was nothing DBB Software could've done differently. DBB Software successfully completed the project's milestones, including an admin panel and data source for customers."
Adam Aly
CEO, Longtail
AI CHATBOT SYSTEM AUDIT
Get a full technical evaluation of your current chatbot solution to uncover performance gaps, integration issues, and opportunities for AI-driven improvements.
Review chatbot architecture, response accuracy, and scalability.
Assess NLP model performance and conversation flow quality.
Evaluate integrations with eCommerce, CRM, and analytics platforms.
Receive actionable recommendations to enhance automation and engagement.
ECOMMERCE AI CHATBOT DEVELOPMENT CONSULTATION
Plan your custom AI chatbot project with our experts. We’ll help define the right conversational flow, integrations, and AI model for your eCommerce business.
Outline chatbot goals, use cases, and customer touchpoints.
Select the right AI technologies, frameworks, and hosting strategy.
Estimate cost, timeline, and development milestones.
Get a clear roadmap for building or upgrading your AI chatbot solution.
AI-Powered Features for eCommerce Chatbots
Conversational Intelligence
Deliver natural, context-aware responses that guide shoppers.
Personalized Recommendations
Suggest products and offers in real time with AI.
Omnichannel Support
Engage customers across web, mobile, and social platforms.
Smart Insights
Analyze user behavior and improve chatbot performance.
Seamless Automation
Automate tracking, returns, and support tasks securely.
Cart Recovery
Detect abandoned carts instantly and re-engage shoppers with personalized offers.
Dynamic Pricing & Discounts
Apply real-time personalized coupons and urgency triggers during chats.
Voice & Visual Search
Let customers speak or upload photos to find products instantly.
WHY CHOOSE DBB SOFTWAREECOMMERCE AI CHATBOT DEVELOPMENT
100+
Skilled
Professionals
Our team helps eCommerce businesses build intelligent, scalable AI chatbots that elevate customer experience and automate support. We blend deep expertise in AI, NLP, and generative technologies with agile development practices to deliver chatbots that boost engagement, reduce costs, and increase conversions.
Long-Term Partnerships & Support
With 80% of clients staying 7+ years and our team collaborating for over 5 years, we ensure dedicated long-term support.
Faster Software Development
We cut development time by 50%, speeding up POC, prototypes, and delivery with pre-built solutions.
Quality Assurance & Standards Compliance
Adherence to CMMI and ISO standards for continuous improvement, quality, and process optimization.
Agile and SCRUM Methodologies
Flexible, transparent, and collaborative project management using Agile and SCRUM methods.
HOW DO YOU WORK WITH US
Step 1
Discovery & NDA
We begin with an NDA and a detailed discovery session to explore your eCommerce workflows, customer touchpoints, and automation goals. This helps us identify where an AI chatbot can deliver the most value.
Step 2
Strategy & Technical Proposal
Our experts create a tailored Scope Document that outlines your chatbot’s architecture, conversation design, integrations, and AI model selection. You’ll receive a transparent proposal with cost, timeline, and milestones.
Step 3
Technology Planning & Team Setup
We choose the right AI frameworks and NLP engines (such as Dialogflow, Rasa, or OpenAI models) based on your business size and technical needs. A dedicated team of AI engineers, UX designers, and project managers is assigned to ensure precision at every step.
Step 4
Agile Development & Training
We develop and train your chatbot iteratively using real eCommerce data, ensuring it understands customer intent, product details, and business logic. Regular sprint reviews keep your team aligned and allow fast adjustments.
Step 5
Testing & Optimization
Our QA specialists and AI experts conduct end-to-end testing for usability, response accuracy, and scalability. We also fine-tune intent recognition and personalization models to enhance user satisfaction and conversion rates.
Step 6
Deployment & Integration
When your AI chatbot is approved, we deploy it across web, mobile apps, and social media platforms, fully integrated with your eCommerce system, CRM, and analytics tools for smooth operation.
Step 7
Continuous Learning & Support
After launch, we monitor performance, retrain AI models, and refine features based on real customer interactions to ensure your chatbot keeps evolving with your business and user behavior.
