Building a Global Healthcare Search Platform with Intelligent Specialist Matching
DBB Software transformed Doctify's single-country platform into a scalable global healthcare review system with advanced search algorithms, enabling rapid international expansion and seamless patient-to-specialist connections.
Industry
Healthcare & Biotech
Service
Web Development
Team
14 Engineers (Full-Stack Developers, BE Engineers, DevOps Engineers)
Project State
October 2018 - Ongoing
Country
United Kingdom
About the Client
Doctify, a UK-based healthcare technology company, operates a global platform that enables patients to review and rate healthcare providers while accessing reliable information to make informed care decisions. With a presence in markets like London, Germany, Austria, Australia, Dubai, and Ireland, Doctify aims to improve transparency and trust in healthcare through patient feedback and data-driven insights.
The Client's Initial Request
Doctify partnered with DBB Software to transform their single-country healthcare review website into a scalable global platform capable of supporting rapid international expansion:
Global Platform Architecture
Redesign the platform to support multi-country operations with localized content and compliance requirements.
01
Patient Review Collection
Build systems to collect and manage verified patient reviews across different countries and healthcare systems.
02
Specialist Search Functionality
Develop intelligent search algorithms to help patients find relevant specialists by location, specialty, and availability.
03
Solutions We Delivered
DBB Software became deeply embedded in Doctify's engineering organization, delivering a complete platform transformation that enabled the company to scale from a UK-only service to a global healthcare marketplace:
Microservices Architecture
Refactored Doctify's legacy application into a modern microservices architecture designed for global operations. The new platform was built to handle multi-country requirements from the ground up.
Global Review Collection System
Built a scalable system for collecting and managing verified patient reviews across different countries and healthcare systems.
Intelligent Search Algorithms
Developed advanced search functionality to help patients find the right specialists. The system matches patients with healthcare providers based on geographic proximity, medical specialty, and real-time availability.
Results Achieved
80% Less Fraudulent Reviews
The two-step verification process, powered by the research algorithm, reduced fraudulent reviews, ensuring reliable data for users.
150% User Base Increase
The multi-tenant structure enabled market access in London (UK), Germany, Austria, Australia, Dubai, and Ireland, supporting a growing user base.
30% Higher User Engagement
Patients benefited from algorithm-driven insights, with an increase in user engagement due to improved provider recommendations.
1-Day Market Onboarding
The multi-tenant platform design reduced the time to launch in a new country from months to a single day, enabling rapid response to market opportunities.
