AUTOMATING END-TO-END DELIVERY AND QUALITY WORKFLOWS IN A HEALTHCARE PLATFORM
Read about how DBB Software helped a leading U.S. at-home healthcare provider automate critical patient-facing and internal engineering workflows, improving release velocity, reliability, and operational stability across the platform.
Industry
Healthcare & Biotech
Service
Web Development
Team
1 Engineering Manager, 2 Team Leads, 1 DevOps, 3 FE Engineers, 4 BE Engineers, 2 Tech Support, 1 Designer
Project State
August 2021 - Ongoing
Country
United States
About the Client
DispatchHealth delivers high-quality, on-demand urgent care directly to patients’ homes, giving patients an alternative to emergency rooms, urgent care clinics, and hospital visits. Their model reduces healthcare costs, increases convenience, and improves patient outcomes by bringing medical teams directly to where patients live.
THE CLIENT'S INITIAL REQUEST
DispatchHealth partnered with DBB Software to reduce manual operational work, improve software quality, and enable faster, safer releases across both patient-facing and internal systems.
Automate Deployment Processes
Replace manual, infrequent deployments with a fully automated delivery pipeline capable of releasing changes continuously.
01
Reduce Manual Testing Overhead
Eliminate slow, fully manual testing cycles by introducing automated end-to-end tests covering complete application workflows.
02
Improve Platform Reliability
Lower the number of critical production issues by catching regressions earlier in the development lifecycle.
03
Support Sustainable Engineering Operations
Enable developers to focus on product development while maintaining a balanced on-call schedule and clear operational visibility.
04
SOLUTIONS WE DELIVERED
DBB Software implemented a comprehensive automation strategy covering deployment, testing, and operational workflows. The goal was to create a reliable, repeatable delivery process that supports frequent releases without increasing risk or operational burden.
Automated Continuous Deployment
Replaced manual, weekly deployments with fully automated pipelines that deploy all services every workday. This allowed teams to ship changes faster and more safely while reducing the operational overhead previously placed on engineers.
End-to-End Test Automation
Introduced automated testing using Cypress, covering full application workflows across patient-facing and internal systems. These tests validate real user journeys end-to-end, helping catch regressions early and reducing reliance on time-consuming manual testing.
Improved Observability and Logging
Improved logging and visibility across services, making it easier to detect issues early and diagnose problems in production as part of automation transformation.
RESULTS ACHIEVED
Daily Automated Deployments
All services are now deployed automatically every workday, rather than manually once per week.
Fewer Critical Incidents
Improved testing and automation reduced P0 production issues.
Improved Platform Observability
Enhanced logging provides clearer insights into system behavior and faster issue resolution.
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