Building a Scalable IT Ecosystem for a Venture Capital Firm
Find out how DBB Software helped a venture capital firm streamline its IT operations, improve website and infrastructure performance, and strengthen digital security to support its expanding global team.
Industry
Finance & Fintech
Service
Digital Transformation
Team
IT Operations Engineer, System Administrator, FE Developer, Cloud Specialist
Project State
May 2024 - Ongoing
Country
Switzerland
About the Client
Redalpine is a venture capital firm based in Zurich, Switzerland, investing in early-stage startups across sectors such as artificial intelligence, health tech, mobility, and synthetic biology. Founded in 2006, the firm empowers entrepreneurs to build disruptive companies shaping a better future. Beyond financial support, Redalpine offers operational expertise and an international network, helping founders accelerate growth and reach critical milestones.
The Client’s Initial Request
Redalpine approached DBB Software to improve its digital infrastructure and IT operations, so a distributed team and partner network could collaborate without friction.
Improve Website Performance
Raise website speed, reliability, and usability to give investors and partners a stable digital presence and a smooth experience.
01
Automate IT Operations
Implement automation across internal systems to reduce manual maintenance and improve operational efficiency.
02
Set Up Access Control and Security
Establish centralized user management with multi-factor authentication (MFA) to strengthen data protection and compliance.
03
Establish Employee Onboarding and Offboarding
Develop a structured process for provisioning and deactivating user accounts, devices, and tools to support Redalpine’s growing team.
04
Provide IT Support
Deliver ongoing troubleshooting and IT assistance to keep the team productive and minimize downtime.
05
Solutions We Delivered
DBB Software delivered a connected set of IT solutions across the firm's website, cloud, operations, and security.
Website Performance and Reliability
Migrated the website backend from PHP to Node.js and Express.js and added Cloudflare protection and uptime monitoring, giving Redalpine a faster, more reliable public presence.
Cloud Migration and Infrastructure
Migrated critical operations to Google Workspace, Microsoft 365, and GCP, and strengthened email and web security. The firm now runs on secure, managed cloud services across its locations.
IT Operations Automation
Automated user management across key systems and audited the tool stack, removing duplicate subscriptions and documenting every tool in use. The team also provides ongoing IT support and troubleshooting, so routine issues no longer depend on ad-hoc effort.
Access, Security, and Onboarding
Consolidated identity and access onto JumpCloud with MFA and 1Password, then automated onboarding and offboarding using Apple Business Manager and Hexnode MDM. New employees start work on day one with every login preconfigured, and access is revoked cleanly when they leave.
Results Achieved
Tickets Close Faster
Automating and documenting IT operations brought First Response and Average Resolution Times down, keeping the team productive instead of waiting on fixes.
Lower Software Spend
Consolidating the tool stack cut duplicate subscriptions and reduced the firm's recurring software costs.
Stronger Security and Control
MFA-backed access across business tools gave the firm one place to see and control permissions, replacing the blind spots of scattered accounts.
Faster, More Reliable Website
The rebuilt backend and added protection layer gave Redalpine a quicker, steadier site for the investors and partners who rely on it.
Empower Your Team with Scalable IT Foundations
We helped Redalpine automate operations, cut software costs, and strengthen digital control across its business. Let's optimize your IT ecosystem next.
Contact Us
"Most of our work starts with a 30-minute call where someone describes a product they're trying to ship and one part of the engineering picture they can't get around.
If that's where you are, let's set one up; I'll tell you straight whether we're the right fit.”
Mina Morkos
Business Development Manager
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