DEVELOPING A RAIL-TICKETING PLATFORM FOR A STARTUP

Find out how DBB Software helped a UK-based startup develop an MVP for a mobile-first rail-ticketing platform to bring convenience and an enjoyable UX to end users.

Industry

Travel & Hospitality

Service

MVP development

Team

Project Manager, 1 Mobile Developer, 2 Back-End Developers, 1 QA

Project State

March 2025 - Ongoing

Country

UK

United Kingdom

NDA Case Study
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About the Client

Our client is a promising startup that wants to offer consumers a convenient way to book and buy train tickets. Their solution aims to provide users with an alternative to outdated rail-ticketing platforms through an optimized user flow and user-focused UI.

THE CLIENT'S 
INITIAL REQUEST

The client required a platform to sell railway tickets with future bus ticket expansion, aiming to outshine competitors’ complex UX and hidden fees.

User-Friendly UI

Create a user-friendly interface for searching, buying, and managing tickets with discounts and railcard support.

01

Quality-of-Life Features

Add features for real-time updates, cheapest ticket options, and efficient delay-repay processes.

02

SOLUTIONS WE DELIVERED

DBB Software delivered a comprehensive suite of tailored services to bring the client’s rail-ticketing vision to life.

Scope Document

Created a 12-week development plan for a mobile-first app (iOS, Android) and created an app skeleton using React Native with Expo + Next.js adapter via DBBS Pre-Built Solutions.

Scope Document

Ticketing Features

Set up e-ticketing with Apple/Google Pay integration, split-fare searches saving, and PDF ticket downloads for delay-repay claims, enhancing user convenience.

Ticketing Features

Real Time Features

Prepared real-time alert features for disruptions and a delay-repay wizard, allowing users to check eligibility and access claim details directly within the app.

Real Time Features

Backend Integration

Planned third-party APIs with a flow for journey search, basket management, checkout, and payment processing via Stripe/Braintree, using Firebase for user authentication and management.

Backend Integration

RESULTS ACHIEVED

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Investor-Ready Assets

Delivered designs and wireframes that secured SEIS funding and Raileasy as a partner.

Document

Comprehensive Scope Doc

Prepared a development plan to realize an idea and launch a fully functional mobile app with a streamlined UX.

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DBBS Pre-Built Solutions

Implemented our Pre-Built Solutions to create the basis, develop, and deliver the solution in 12 weeks.

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