DEVELOPING A RAIL-TICKETING PLATFORM FOR A STARTUP

Find out how DBB Software helped a UK-based startup develop an MVP for a mobile-first rail-ticketing platform to bring convenience and an enjoyable UX to end users.

Industry

Travel & Hospitality

Service

MVP development

Team

Project Manager, 1 Mobile Developer, 2 Back-End Developers, 1 QA

Project State

March 2025 - Ongoing

Country

UK

United Kingdom

Choo Choo Case Study
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About the Client

Our client is a promising startup that wants to offer consumers a convenient way to book and buy train tickets. Their solution aims to provide users with an alternative to outdated rail-ticketing platforms through an optimized user flow and user-focused UI.

THE CLIENT'S 
INITIAL REQUEST

The client required a platform to sell railway tickets with future bus ticket expansion, aiming to outshine competitors’ complex UX and hidden fees.

Minimal Engineering Overhead

Optimize the project's cost and stay lean without compromising the quality of the MVP.

01

Fast Time-to-Market

Deliver a mobile-first MVP within 12 weeks, enabling the startup to compete quickly and validate product-market fit before burning runway.

02

Presentation-Ready Demonstration

Assist the founder in securing partnerships to strengthen the long-term development of the solution through a presentable working prototype.

03

User-Friendly UI

Create a user-friendly interface for searching, purchasing, and managing tickets, including support for discounts and railcards.

04

Quality-of-Life Features

Add features for real-time updates, the most affordable ticket options, and streamlined delay-repay processes to differentiate from the competition.

05

SOLUTIONS WE DELIVERED

DBB Software delivered a comprehensive suite of tailored services to bring the client’s rail-ticketing vision to life.

Scope Document

Created a 12-week plan for a mobile-first app during 4 discovery sprints. The document included a comprehensive development roadmap with a long-term collaboration mapped out to ensure scalability for future features, such as bus ticketing.

Scope Document

Leverage DBBS Pre-Built Solutions

Used our Pre-Built Solutions to set up the mobile app foundation in just 6 hours and the backend backbone in 2 hours, all handled by a single developer, thus accelerating development, reducing costs, and allowing the team to focus on product features.

Pre-Built Solutions

Backend Integrations

Designed a robust backend integrated with third-party rail APIs for journey search and checkout flows. Payments were handled via Stripe on the UI side, while Firebase managed authentication, authorization, and account management.

Backend Integration

Core Ticketing Experience

Implemented e-ticketing with Apple Pay and Google Pay, a split-fare search engine to help users find cheaper routes, and PDF ticket downloads to simplify delay-repay claims.

Ticketing Features

Real Time Travel Features

Built a real-time alerts system for disruptions and a delay-repay assistant that informs passengers of their compensation eligibility and then redirects them to the official ticket seller’s site to complete the claim.

Real Time Features

RESULTS ACHIEVED

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Early Partnership Secured

Delivered designs, wireframes, and a prototype that helped the founder secure Raileasy as a partner.

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1 Day to Full-Stack Foundation

Set up the mobile app foundation in 6 hours and the backend backbone in 2 hours using DBBS Pre-Built Solutions.

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12 Weeks to MVP Launch

Released a mobile-first MVP on iOS and Android fast, meeting the founder’s go-to-market goals.

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