Modernizing Subscription Billing and Payments for a SaaS Company
DBB Software rebuilt the subscription billing and payment subsystems for Tie, migrating off Chargify to a Salesbricks-based payment flow with configurable pricing plans and in-product billing breakdowns that show users what they're being charged for.
Industry
Retail & E-Commerce
Service
Web Development
Team
2 Full-Stack Developers
Project State
October 2024 – Ongoing
Country
United States
About the Client
Tie helps creators and e-commerce brands convert their audiences into customers through personalized storefronts, automated recommendations, subscription billing, and no-code configuration tools. The platform combines enriched customer data and creator-to-brand matching to deliver a high-performing commerce experience for both sides.
The Client's Initial Request
Tie engaged DBB Software to strengthen development capacity, deliver new product features, and support architectural evolution.
Configurable Pricing Model
Build a Salesbricks-based payment flow where pricing plans are composed from discrete "bricks", so new plan variants can ship without code changes.
01
Transparent Billing Breakdowns
Show users a clear line-item view of their current bill, plus forward predictions of upcoming charges based on plan and usage.
02
Chargify-to-Salesbricks Migration
Migrate active subscribers off Chargify and onto Salesbricks with no disruption to billing continuity.
03
Solutions We Delivered
DBB Software designed and built a part of the new billing and payment subsystems, leading the migration off Chargify and the rollout of a configurable plan model on Salesbricks.
Configurable Salesbricks Payment Flow
Implemented the payment subsystem on Salesbricks, where pricing plans are composed from discrete "bricks" that the product team can recombine into new plan variants. The team can launch new pricing options through configuration alone, without needing engineering to ship code for each variant.
Billing Breakdowns with Forward Predictions
Built the in-product billing surface that shows users a line-item breakdown of their current bill, plus a forward prediction of upcoming charges based on plan configuration and usage. Users can see what they're being charged for and what's coming next. A built-in calculator lets users model expenses against different plan options and pick the plan that fits their usage.
Chargify-to-Salesbricks Migration
Migrated active subscribers off the Chargify subscription service and onto Salesbricks. Billing continuity was maintained throughout the cutover, so users transitioned to the new brand without interruption to their existing subscriptions.
Results Achieved
Clearer Billing for End Users
The line-item breakdown and forward-prediction surface give users visibility into current and upcoming charges. A built-in calculator lets users model upcoming expenses against plan options and pick the plan that fits their usage.
Seamless Cutover from Chargify
Active subscribers migrated to Salesbricks with billing continuity preserved through the cutover.
Cleaner Separation Between Plans and Payments
The architecture now isolates plan logic from payment movement, so pricing changes don't ripple into payment-processor code.
Migrate Subscription Billing Without Disrupting Your Customers
If your SaaS is locked into a billing system that can't keep up with new pricing experiments, we can replatform you to a more configurable system without disrupting subscriber continuity.
Contact Us
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Mina Morkos
Business Development Manager
